Frequently Asked Questions

Delivery Information

Collections and delivery information

At BULLÉ Furniture we aim to deliver a high-quality service & we strive to provide you with a convenient & hassle-free delivery! After placing your order online, you will receive an order confirmation and if your items are;

• In stock and;

• Have booked in a collection, you can proceed to collect the goods at the store of purchase.

• If a delivery date has been booked, BULLÉ Furniture will contact you on the day of delivery with an estimated time frame.

• Not in stock

• Customer service will contact you as soon as your items arrive and arrange a time for collection or delivery.

How long does it take to get my order?

During the purchase process online, indications of timeframe for delivery or pick up will be provided.
Although most stock on our website is available to be collected or delivered immediately, some items may take longer. This is usually as they are located at our external warehouse, or we may be temporarily out of stock; If we are out of stock, we will call you as soon as goods arrive and organise the furniture to be shipped or collected from us. Please note: We endeavour to ensure delivery times are accurate, but they are subject to change from time to time.

Do you deliver outside of Australia?

At present, we only deliver within Australia.

I want to order something, but I need to know if you have it in stock?

Although most stock on our website is able to be collected or delivered immediately, some items may take longer to deliver. For more information please view our collections and delivery page. For information regarding a specific item, please contact us.

Missing or Faulty Parts

Missing parts or faulty parts

We are very sorry if you receive any item that contains missing or faulty parts. If you do require assistance with any missing or incorrectly fitting item, please contact customer service by clicking here.

How do I assemble my order?

Most of our stock is already assembled. However, if you require assistance with assembly, or with incorrectly fitting item, please contact customer service by clicking here.

Payments

How do I pay online?

We offer a variety of payment solutions online including Visa, Mastercard, Paypal and Afterpay.
In-person we accept cash, credit cards (Visa and Mastercard) and Afterpay.